Complaint about AvonJustine Return of Credit and more

I am fed up with AvonJustine. I returned my products on 05/09/2021 and the credit is still not returned on my Avon or Justine account. AvonJustine say that it will only take 10 working day. I am waiting 14 days working now. They now added R50 for non-payment on my Avon account but the problem is on their side not mine. My Justine order is held in credit queue because of the credit that is not passed onto my Justine account.

I was also a Sales Leader and they demoted me back to a Representative without any notice or warning. They say I did not qualifying for a few months. But no one, not Avon or my Sales Leader gave me a notice or warning to say this is what's going to happen. If I apply again, I need to start from scratch and I feel it is unfair because my Sales Leader got all my Representatives and I need to start from the bottom. Avon need to up their communication system.

I also sell Justine and one of my client is waiting for the 250ML BODY BALANCE BODY WASH since 22/07/2021.

I really hope Avon & Justine can sort out this mess very quickly.