1 reviews | Active since Jan 2011
Closed Account in Botswana - ***
Hello Peter, in March i contacted Avon Justine through you, it was in connection to my account which was closed with some funds in it. Avon Justine asked me to provide a proof of payment so that a refund could be made as they no longer activate Botswana accounts. i rep**** back informing them that i dont have a copy with me anymore, thereby asking them to find another way of assisting me.<br> <br> On April 13 2015, Nicole advised me that she has forwarded my case to Admin Department for assistance. To date i havent heard from them.<br> <br> what do i do in this instance? im in botswana and Avon Justine is based in South Africa, i dont have money to travel to south africa for a refund. i want Avon Justine to know that in case they didnt know this is a very poor customer service. its not a proper way of treating a customer. was i wrong to join a foreign based company? i regret the day i became a distributor.
Thank you for bringing this query to our attention.
The refund journal was submitted from Admin department and was rejected twice from Avon Global because the branch code is not recognised by the bank.
We have sent an e-mail, please provide us with alternative bank details for refund journal to be actioned efficiently.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
The refund journal was submitted from Admin department and was rejected twice from Avon Global because the branch code is not recognised by the bank.
We have sent an e-mail, please provide us with alternative bank details for refund journal to be actioned efficiently.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
