EC
Emmerentia C
1 reviews | Active since Feb 2016
04 Jun 2024, 07:32
CALL CENTRE
Please close your call centre because you never, but never, phone them with a problem that is solved. Either you can't get through, or you punch in your (correct) number and they didn't recognize it and cut you off. If you get through to an agent by accident, they pretend not to hear you although you hear them clearly or they can't help you. Sending you from one agent to another. And please don't suggest Anele(bot). Total waste of time.
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Replies (1)0
Replies (1)Avon Justine's replyOfficial
04 Jun 2024, 11:05Hi Emmerentia,
I'm very sorry to hear that you have had such a disappointing experience with the Call Centre.
I will reach out to you shortly to get some more insight into this experience in order to address the service failures.
Regards,
Yolandi
I'm very sorry to hear that you have had such a disappointing experience with the Call Centre.
I will reach out to you shortly to get some more insight into this experience in order to address the service failures.
Regards,
Yolandi
Avon Justine's reply04 Jun 2024, 11:05
Official
Hi Emmerentia,
I'm very sorry to hear that you have had such a disappointing experience with the Call Centre.
I will reach out to you shortly to get some more insight into this experience in order to address the service failures.
Regards,
Yolandi
I'm very sorry to hear that you have had such a disappointing experience with the Call Centre.
I will reach out to you shortly to get some more insight into this experience in order to address the service failures.
Regards,
Yolandi
