GW
Gillean W

1 reviews | Active since Oct 2020

05 Oct 2020, 15:39

Burnt, red, swollen!!!

If I could I would rate you - 0.***

I have never in my life dealt with more unprofessional people, You offer me a refund....... for a product that BURNED my FACE to the extend that I am now pealing!!!! Disgusted and horrified at this product!!!

Then when I rep**** with you “aint getting away with this” they reply:

Dear G.M Van Wyk, Thank you for contacting the Avon Justine Queries Team. Please be advised that if you are not satisfied with the attached feedback, please undertake a patch test(at your own expense) and forward it to us so we can escalate the matter further. Once again, we sincerely apologise for any delay and inconvenience caused to you. Yours in Beauty, SCCustDD: Angelica Sebeko

BUT they sent a courier to fetch the sample!!!

They dont want to refund my account I must send the details of the person that I dealt with!! Nooooo refund my account NOW!! I will be waiting for someone to contact me I AM LIVID!! I have so many pictures of my face swollen, inflamed and burnt!!

0
Replies (1)
Avon Justine
Avon Justine's reply05 Oct 2020, 16:08
Official
Dear Gillean,

Thank you for contacting Avon Justine.

I sincerely apologise for the inconvenience caused.

Kindly note, that your query has been escalated for assistance.

Yours in Beauty,
Janine Dwayi