KM
Keaton M

1 reviews | Active since Jun 2024

23 Jul 2024, 15:17

Box I didnt order!!!

Received a phone call last week from a woman who told me to order from Avon, whom I proceeded to tell, "I dont want to order anything, just close my account" This morning I received a box full of products from Avon with paperwork stating that I owe Avon R737. I didn't order for any of this or give them consent to send it to my house. I have not made a single order either so what the hell am I supposed to do with this? How do I return this because I'm certainly not paying for things I didn't ask for!

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Replies (1)
Avon Justine
Avon Justine's reply23 Jul 2024, 15:44
Official
Good Afternoon Keaton,
I'm very disappointed to see that this happened to you. I am escalating this to our ***** team immediately for further investigation. 
And in the meantime, I'm asking one of my seniors to contact you regarding collecting the box for you, and to process a credit for this amount. 
Sorry that this happened to you, we will do our best to resolve this as speedy as possible
Yolandi