1 reviews | Active since Nov 2009
Billing Harrasment
Late last year I gave my sales leader Alice Mthini a whole bunch of things which I wanted returned for some or other reason. These things were then supposed to take care of any amount outstanding to Avon. Not all of these were returned, Alice has not contacted me to say why, and I am left with a bill or just under R300 despite my returning those things which my clients or i did not want. <br> I have on 2 occasions gotten in touch with Nicole Sebothoma to fins out why this is the case, only to get no response. This morning I got an sms from ITC saying that I owe Avon. <br> This is a warning to anyone who wishes to sell Avon in South Africa, the customer service is bad. Exceptionally so. You will be in it alone and adding an unnecessary strain to your life. <br> For now though, I would appreciate it if my account would be rectified to reflect that I returned a majority of the things. <br> <br> Thank you
Thank you for bringing this query to our attention.
As per our e-mail conversation with the Sales Leader and Zone Manager, credits for R794.40 was processed on the 17th of December 2014 and credit invoice was attached.
Pending credit for the mystery box, we awaiting signed credit adjustment for credit to be actioned accordingly. Late payment fee is escalated to Admin department to be reversed.
Please feel free to contact us for any enquiries.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our e-mail conversation with the Sales Leader and Zone Manager, credits for R794.40 was processed on the 17th of December 2014 and credit invoice was attached.
Pending credit for the mystery box, we awaiting signed credit adjustment for credit to be actioned accordingly. Late payment fee is escalated to Admin department to be reversed.
Please feel free to contact us for any enquiries.
Warm Regards
Avon Justine