HP
Helene P

1 reviews | Active since Dec 2014

03 Dec 2015, 07:44

Beware of certain Avon Agents!

Beware when ordering Avon items through Cheri Theron and Kaira Wolmarans. I paid my money into their bank account and my money was used for their debit orders. No goods were received after 2 weeks. When confronted Cheri became aggressive and **** saying she did not receive the money. Eventually I was told the money was paid into her account but used for her debit orders. Now I had to wait till she got paid to get my orders. Unacceptable in my mind. When trying to arrange to get my orders, I'm told to get it from them. They both get aggressive and tell me they have done nothing wrong and that I must F*K off. Is this how Avon agents work? I have still not received an item or my refund of an out of stock item. So they are *****ing from me again - but according to them they have done nothing wrong. <br> <br> Wow - well done Avon for your upstanding agents - I am horrified that this is how you promote your product.

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Replies (1)
Avon Justine
Avon Justine's reply17 Dec 2015, 09:27
Official
Hello pereihe,

Thank you for bring this query to our attention.

As per our telephonic conversation, the query is resolved to your satisfaction.

We contacted both agents to no avail and have escalated the matter to their Zone Manager for further investigations

We sincerely apologise for the bad experience, thank you for your continued support and loyalty.

Warm Regards
Avon Justine