tP
tanya P

1 reviews | Active since Nov 2014

15 May 2015, 09:56

been waiting since the 17 april for a refund R315

i HAVE RECENTLY CANCELLED MY ACCOUNT WITH AVON AS I HAVE ENDLESS PROBLEMS WITH MY ORDERS AND I HAVEN'T HAD A COMPLETE ORDER IN MONTHS<br> <br> SO WITH CANCELLING MY ACCOUNT I REQUESTED THAT THE BACK ORDERS GET CANCELLED AND THE MONEY TRANSFERRED INTO MY ACCOUNT <br> <br> I THEN GET AN EMAIL SAYING THAT IT WILL TAKE 21 WORKING DAYS TO REFUND ME <br> <br> I FIND THIS COMPLETELY RIDICULES AS HOW CAN AN AMOUNT OF R315 TAKE SO LONG TO TRANSFER<br> <br> THE WAY AVON CARRIES ON ITS AS IF THEY ARE TRANSFERRING ME MILLIONS WHICH IF IT WAS TRUE I WOULD UNDERSTAND THAT IT SHOULD TAKE SO MANY DAYS<br> <br> I DO ALL THE PAPER WORK GET MESSED AROUND EVERY MONTH BY AVON AND NOW I STILL HAVE TO WAIT WHICH IT HAS BEEN OVER 21 DAYS AND I AM STILL WAITING <br> <br> JOINING AVON WAS THE WORST THING I COULD OF EVER DONE...<br> SICK AND TIRED OF BEING IN THIS SITUATION WITH AVON CAUSE THEY SIMPLY DO NOT CARE ABOUT YOU

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Replies (1)
Avon Justine
Avon Justine's reply20 May 2015, 09:39
Official
Hello tanz1404,

Thank you for bringing this query to our attention.

As per our telephonic conversation, R314,25 refund was transferred on the 19th of May 2015. The transaction clear up in 48 hours for other banks, from First National Bank to Standard Bank.

We sincerely apologise for the inconvenience caused and have a wonderful your day further.

Warm Regards
Avon Justine