MM
Metlholo M
1 reviews | Active since Dec 2014
02 Dec 2015, 11:37
Bad service because of no communication
Avon called and asked me that I get proof of payment or proof that my problem was sorted from area zone manager Lerato Mofikoe. She is no longer with Avon so I must do an affidavit to state my problem. I did so and emailed it last week to enquiry and there is still no communication from Avon. When I try to call the new area zone manager Tumi she does not answer her phone.<br> <br> I am really dispapointed in avon services of late
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Avon Justine's replyOfficial
03 Dec 2015, 15:52Hello Ms_Mme,
Thank you for bringing this query to our attention.
As per telephonic confirmation with your daughter Tsholofelo, the amount due for your returns : R 2216.60 ,was credited in full on the 15/10/2015 and the 03/12/2015 with reference numbers: ***4 / ***7 respectively.
The current outstanding balance of : R 923,81 is liable to another daughter who has agreed to settle it as further confirmed by Tsholofelo.
Avon Justine would like to sincerely apologise for our contribution to the overall delay and inconvenience caused to you in this regard.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
As per telephonic confirmation with your daughter Tsholofelo, the amount due for your returns : R 2216.60 ,was credited in full on the 15/10/2015 and the 03/12/2015 with reference numbers: ***4 / ***7 respectively.
The current outstanding balance of : R 923,81 is liable to another daughter who has agreed to settle it as further confirmed by Tsholofelo.
Avon Justine would like to sincerely apologise for our contribution to the overall delay and inconvenience caused to you in this regard.
Regards,
Avon Justine
Avon Justine's reply03 Dec 2015, 15:52
Official
Hello Ms_Mme,
Thank you for bringing this query to our attention.
As per telephonic confirmation with your daughter Tsholofelo, the amount due for your returns : R 2216.60 ,was credited in full on the 15/10/2015 and the 03/12/2015 with reference numbers: ***4 / ***7 respectively.
The current outstanding balance of : R 923,81 is liable to another daughter who has agreed to settle it as further confirmed by Tsholofelo.
Avon Justine would like to sincerely apologise for our contribution to the overall delay and inconvenience caused to you in this regard.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
As per telephonic confirmation with your daughter Tsholofelo, the amount due for your returns : R 2216.60 ,was credited in full on the 15/10/2015 and the 03/12/2015 with reference numbers: ***4 / ***7 respectively.
The current outstanding balance of : R 923,81 is liable to another daughter who has agreed to settle it as further confirmed by Tsholofelo.
Avon Justine would like to sincerely apologise for our contribution to the overall delay and inconvenience caused to you in this regard.
Regards,
Avon Justine