Bad service

Hi, i'm Refiloe a 23 year old student. My experience with Avon has not been very fruitful I have made attempts to have my Avon account closed but it doesn't get closed and I don't know who place's orders in my name and I'm finding that I have to pay large amounts of money to avoid being blacklisted by them. When they want they're money they come hard for you however when we want service it's never met. You spend a long time on they're lines trying to get help and you'll just keep being transferred to different departments without any way forward. My last conversation with them was last year late November where I had to pay just a little over R1 200 for orders I didn't make, now you can imagine as a student to lose that kind of money was a big deal. However, they assured me that my account would be decreased to nil to avoid anyone placing orders it's February 2018 and I just received a confirmation email of orders I didn't make again I need assistance with this urgently I am really unhappy with they're service this is unfair these are peoples lives that they messing with and when I don't pay it only means problems for me.

Someone help please!