TS
Thuli S
1 reviews | Active since Jun 2015
05 Jun 2015, 20:53
bad service
Avon , your services is so bad , unreliable , and I m so ****ed off , because I have paid for all my order only to find out that it was not packed , but it was invoiced , not event sold out , I call the customer service to complaint I was told that I must send email to my team leader , I don't have time to run around rectifying your mistake, my client paid her order , now she has so safer, and its not the 1st time I m fed up , I don't need this dreamer in my life ,its not my problem that your staff are *********** , code 92402 and 28738, seems like every month i have to deal with your bad service .Apology doesn't fixed ant thing , its your fault you sort it out .
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Avon Justine's replyOfficial
09 Jun 2015, 11:32Hello Tuliana1085,
Thank you for bringing this query to our attention.
We contacted you on the number provided to no avail.
Items 92402x1 and 28738 are recaptured on the account to merge with the next order that you place.
Invoice copy is sent to the Sales Leader and Zone Manager to complete and submit credit adjustment for above items to be credited on the initial invoice.
We sincerely apologise for the inconvenience that this causes to you and your customers.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
We contacted you on the number provided to no avail.
Items 92402x1 and 28738 are recaptured on the account to merge with the next order that you place.
Invoice copy is sent to the Sales Leader and Zone Manager to complete and submit credit adjustment for above items to be credited on the initial invoice.
We sincerely apologise for the inconvenience that this causes to you and your customers.
Warm Regards
Avon Justine
Avon Justine's reply09 Jun 2015, 11:32
Official
Hello Tuliana1085,
Thank you for bringing this query to our attention.
We contacted you on the number provided to no avail.
Items 92402x1 and 28738 are recaptured on the account to merge with the next order that you place.
Invoice copy is sent to the Sales Leader and Zone Manager to complete and submit credit adjustment for above items to be credited on the initial invoice.
We sincerely apologise for the inconvenience that this causes to you and your customers.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
We contacted you on the number provided to no avail.
Items 92402x1 and 28738 are recaptured on the account to merge with the next order that you place.
Invoice copy is sent to the Sales Leader and Zone Manager to complete and submit credit adjustment for above items to be credited on the initial invoice.
We sincerely apologise for the inconvenience that this causes to you and your customers.
Warm Regards
Avon Justine