1 reviews | Active since Jul 2015
BAD SERVICE
<p>TWO MONTH AGO MONEY I WAS SUPPOOSED TO DEPOSIT MONEY INTO MY OWN ACCOUNT. THE BANK DEPOSITED THE MONEY INTO AVON/JUSTINE'S ACCOUNT. SO I WENT TO THE BANK THEY SAID THEY WILL TRY AND GAET THE TJEQUE BACK AND PAY IT INTO MY ACCOUNT. I CALLED AVON ASWELL THEY JUST SAID I MUST SEND A FULL AFFIDAVIT TO GET THE MONEY PAID BACK INTO MY ACCOUNT.......TILL DATE THAT HAS NOT YET HAPPEND? I CALLED AND TRIED TO GET ANY ASSISTANCE ALMOST EVERY 2ND DAY, AND NO POSITIVE RESPONSE, NO CORRESPONDENCE FROM AVON OR THE BANK. I COULD GET ANY POSITIVE FEEDBACK. SO WHAT MUST I DO JUST LEAVE IT? THIS IS UNACCEPTABLE FOR ME! THE MONEY MUST JUST BE PAID BACK TO ME! IT HAS NO REF FOR AVON/JUSTINE'S ACCOUNT WHAT SO EVER.</p> <p> </p> <p>I AM VERY DISSAPOINTED THAT THIS HAS GONE ON SO LONG AND NOTHING HAS HAPPEND TILL DATE.</p>
Dear Justine,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
Refund
As per our telephonic conversation today at 02:52 pm.
I have escalated the below to our Management team to assist with a refund urgently.
Also, note you can contact our Queries Team or Contact Centre on the following:
- Queries: ***
- Contact Centre: ***
Yours In Beauty,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Justine,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
Refund
As per our telephonic conversation today at 02:52 pm.
I have escalated the below to our Management team to assist with a refund urgently.
Also, note you can contact our Queries Team or Contact Centre on the following:
- Queries: ***
- Contact Centre: ***
Yours In Beauty,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Justine,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
Refund
Could you kindly provide the email address where the email was sent from and the date so that management can trace the documents in order to process a refund?
Alternatively, please provide the affidavit, the deposit slip and the banking details where the refund should be made to.
Please send the above-mentioned to the below email address.
Once, the above-mentioned has been received a refund will be processed.
Yours In Beauty,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Justine,
Thank you for contacting the Avon Justine Queries Team.
Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.
Refund
Could you kindly provide the email address where the email was sent from and the date so that management can trace the documents in order to process a refund?
Alternatively, please provide the affidavit, the deposit slip and the banking details where the refund should be made to.
Please send the above-mentioned to the below email address.
Once, the above-mentioned has been received a refund will be processed.
Yours In Beauty,
Janine Dwayi
Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***