1 reviews | Active since Mar 2017

09 Mar 2017, 10:34

Bad Service!

<p>I have been a sales rep for a little under a year and up until now it have been a great venture! I have never had an issue with Avon. This past month avon has lost my box and the call centre is not very helpful. You phone and are nevre in contact with the same person. By the end of the call you are so furious that you forget to ask who you have dealt with. My issue was only sorted out within 3 weeks, this means 3 weeks of no income- 3 weeks of no orders! When this is your only sorce of income it becomes stressful! When my box was finally found and arrived it had only some of the products in it. I was then carting my box to my sales leader oh and i didnt recieve the brochures that i ordered! How do i get orders with no brochures? Come on Avon! Step up!!! The issue still isnt resolved! </p>

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Replies (1)
Avon Justine
Avon Justine's reply08 Jun 2017, 13:39
Official

Dear kylie-van-olst,

Thank you for contacting the Avon Justine Queries Team.

Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.

Order

Kindly provide the below information for further assistance.

Name and Surname:

Account Number:

Identity Number:

Once the above-mentioned has been received we will gladly assist you.

Alternatively, you can send an email to our queries team using the below email address:

***

Yours in Beauty,

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***