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ivan.makati ivan.makati
1 reviews | Active since May 2011
27 Mar 2021, 18:08
Bad customer service
Placed two orders online with Justine on 19/03/2021. Was informed that my orders are in the credit que as I first have to pay a certain amount before orders can be released. Paid required amount on 20/03/2021, orders still held with Justine whereas I promised customers delivery within a week. Called the call centre and up to now service rendered.
Helpful (0)
Replies (2)0
Replies (2)
Avon Justine's replyOfficial
29 Mar 2021, 08:21Dear Ivan,
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Yours in Beauty,
Amanda Wagter
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Yours in Beauty,
Amanda Wagter
Avon Justine's reply29 Mar 2021, 08:21
Official
Dear Ivan,
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Yours in Beauty,
Amanda Wagter
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Yours in Beauty,
Amanda Wagter
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ivan.makati ivan.makati's updateReviewer Update
29 Mar 2021, 13:57Honestly not impressed Amanda, suddenly new rules and regulations exist that one was not even aware of? Once more very bad customer service!
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ivan.makati ivan.makati's update29 Mar 2021, 13:57
Reviewer Update
Honestly not impressed Amanda, suddenly new rules and regulations exist that one was not even aware of? Once more very bad customer service!