Bad customer service

I rejoined Avon in September. I was informed that my first order had to be over R1000 and it had to be submitted by the second week in September. I did as was asked. I was told that there was a previous arreas on my account.<br> <br> Today, 14 October, a month later, and i have not received my order. Yesterday i received an sms tellling me to prepay R-993.3, and that the order has been put on hold.<br> <br> I have wasted my airtime calling them for the last 3weeks. When i asked a team leader to assist me with reinstating the account, i found out my order was cancelled. I paid my full amount 3 weeks ago!<br> <br> When i called last week the consultant assured me that my order was refreshed and that delivery will be 12 October. All my clients have paid and none has received their goods.<br> <br> Im very disappointed in the responses i have received. Today i was informed that team leaders cant assist in sorting a query on my behalf.<br> <br> There is no way that this kind of service can be commended. I have posted on the face book page and had no response. I called and had no success. I spoke with a friendly team leader that apologized on Avon's behalf.<br> <br> This is unacceptable and i want it sorted today!