RK
Refiloe K

1 reviews | Active since Jul 2020

29 Nov 2021, 10:32

Bad Call Center service

I have been trying to contact the call center on my cellphone and everytime I get through to an agent they put me through the survey without assistance. There seem to be an issues with the people working from home.

0
Replies (3)
Avon Justine
Avon Justine's reply29 Nov 2021, 13:08
Official
 
 Good day Refiloe, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa 

 
RK
Refiloe K's update30 Nov 2021, 08:31
Reviewer Update
Good day

Thank you for your response. Still awaiting your email.
Avon Justine
Avon Justine's reply30 Nov 2021, 13:28
Official
Good day Refiloe, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa