MH
Michelle H

1 reviews | Active since Dec 2020

07 Dec 2020, 12:02

AVON-USELESS AS HELL!!!!!

I currently sell Avon as an when my work colleagues needs may arise. My November order was placed on the online portal. I paid my amount that was smsed to me, thinking that all is good and that my order was in the pipeline of being invoiced and couriered. Little did i know that there was no order being delivered. I called Avon again only to find out that my order is on hold because i had short paid R111.00. Shortpaid HOW!!!! i paid based on an sms sent by AVON. Nevertheless I STILL PAID the R111 the same day, Still thinking that something would happen and still nothing. Over the week-end i liased with my sales leader who now tells me that she made contact with the Call-center only to be told that my account is BLOCKED. Like really AVON-BLOCKED HOW!!!!!!!! I myself phoned the call-centre this morning at 9:11 spoke to Dudu. The nerve of her to cut my call!!!! I asked to spoke to the supervisor and i was told that there is no supervisor on the floor. Not sure who i had spoken to, she had advised that she was going to transfer me to the credit department. Do you think that happened. HELL NO WAYS!!!! she transferred me to the main switchboard where i am requested yet again to select option 1 if you are an Avon rep, etc.....

Please deposit my money into my account. I dont have time for your games and incompetence.

AVON=1 BIG DISASTER!!!!!!!

0
Replies (1)
Avon Justine
Avon Justine's reply07 Dec 2020, 12:14
Official
Dear Michelle,

Thank you for contacting Avon Justine.

I sincerely apologise for the inconvenience caused.

Kindly note, that I have escalated your query for assistance.

Once I receive feedback I will advise you accordingly.

Yours in Beauty,
Janine Dwayi


Best regards,