RM
Refiloe M

1 reviews | Active since Oct 2019

30 Aug 2023, 22:36

Avon × Tlale *******

Bought a watch and a bag during the avonxtlale campaign. Thus is a disgrace yo David Tlale, watch is already peeling, ticks when it feels like it, and I hardly wear it. I regret buying something so expensive from them.

0
Replies (10)
Avon Justine
Avon Justine's reply31 Aug 2023, 08:02
Official
Good day Refiloe,

Thank you for bringing this to our attention.

We sincerely apologies for any inconvenience caused by this, please let us investigate this and we will be inContact with you shortly.

Hope above is in order.

Warm Regards
Nomsa
Avon Justine
Avon Justine's reply31 Aug 2023, 08:30
Official
Dear Refiloe,

Please note that we tried to call you but to no avail.

Kindly advise on the convenient time that we can call you so that we call you and assist you efficiently with your query.

Yours in Beauty,
Lindi N
RM
Refiloe M's update02 Sept 2023, 20:51
Reviewer Update
No you didn't.

RM
Refiloe M's update02 Sept 2023, 20:53
Reviewer Update
I was never called by your institution.
When was this?
Avon Justine
Avon Justine's reply03 Sept 2023, 17:02
Official
Good afternoon Refiloe 

It's possible that the call did not connect successfully. 

I'll ask my team to connect via email in the morning to arrange a suitable time for a call.

Have a lovely afternoon. 

Regards
Yolandi 
RM
Refiloe M's update03 Sept 2023, 17:10
Reviewer Update
I will be waiting, Thank you Yolandi.
Avon Justine
Avon Justine's reply03 Sept 2023, 17:12
Official
Pleasure Refiloe
Avon Justine
Avon Justine's reply04 Sept 2023, 09:07
Official
Dear Refiloe,,

I have tried to call you now on the provided contact numbers but they still go straight to voicemail.

Please provide the alternative contact numbers so that we can be able to call you.

I have sent you an email and kindly provide the required information so that we can be able to assist you efficicently with your query.

Once again, we sincerely apologise for the inconvenience caused to you.

Yours in Beauty,
Lindi N 
RM
Refiloe M's update04 Sept 2023, 10:24
Reviewer Update
I have no missed calls, no voice mails. Please redail and carefully because you have not even contacted me once. You keep replying to my comments saying that you have called me knowing very well that you didn't. And stop sending me these lousy emails saying that you contacted me.
Avon Justine
Avon Justine's reply04 Sept 2023, 11:21
Official
Hi Refiloe,

There is a big misunderstanding here, Lindi, Dineo and I have all tried from our respective phones.

We will continue trying

Yolandi