Avon sucks

It's been two years now and to date Avon has not resolved my query, all I hear is that they email but they don't do follow ups I must do it and than I still don't get any joy...Avon is really the worse organisation and you can't speak to anyone they tell you email robots that can't even help you...Am really ****ed off..that A global organisation like Avon can't help for a problem they created mxm