GP
GERDA P

1 reviews | Active since Jul 2015

18 Apr 2021, 06:27

AVON sends personal details and waybill delivery details to incorrect cell numbers

I keep getting messages for some random person's orders and delivery details. I am not an Avon client and have never been one. I e-mailed Avon advising them of the above and they responded by asking me to provide Rica docs. What!? I responded that I AM NOT A CLIENT, so will not provide them with anything and to remove my contact number from their records. The messages to my number continues to this day... My next step will be to report them for violation of the Popi Act.

0
Replies (1)
Avon Justine
Avon Justine's reply19 Apr 2021, 08:54
Official
Good Day Gerda,

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Audecious Aphane