avon sales leader messed up my order !!

So I signed up with avon in durban my sales leader is simangele . I was told to send her my orders & she would send it through together with my avon application as it was my 1st time. So as told I got all of my orders & had sent it through. I then received an sms with my account number & was asked to make a pre-payment which I did & 2 days later an order was sent to me. Upon checking the orders I noticed that most of the items were not delivered to me . So my customers had HALF of their orders which is really unprofessional & makes me look like a complete stupidd ass! When I contacted my sales leader,simangele & asked her why weren't all the orders sent to me she simply said \I'm not sure u need to re-order"when I called avon they had told me that the missing items were not even ordered. Now I look like a total fool to my customers & I am absolutely sure that I am going to lose them as clients because after re-ordering I have to wait another 5 days!!!! I am really annoyed and upset with the sales leader & the way things have started off!!!! I believe that the orders should be sent to me asap as it was not a fault on my side! """