Avon's bad consultant service!

<p>I am an Avon consultant with account number ********** 56. I have placed an order from the May catalogue and I received an SMS that confirmed that my order was invoiced on the 1st of May 2017. My delivery was supposed to be done in +/- 4 days from date of invoicing. I haven't received any delivery to date, what's more disgruntling is the fact that nobody seems to know when I'm receiving the goods.</p> <p>I have so far called their call centre three times and I have been told I'm not the only consultant experiencing this, every consultant who was invoiced on the 1st of May is having the same problem.</p> <p>What they don't understand is that, if they are not delivering as promised, they're creating a bad name for us consultants and we lose trust and business from our customers/clients. I have requested for the order to be cancelled since nobody seems to have an idea as to when my order will be delivered but the call centre agent told me that they can not cancel orders that have already be invoiced.</p> <p>I wrote a formal complaint to Avon but I have not received any feedback or an update, I have resorted to coming to this platform because I have just seen than on my dashboard in the app, it shows that I will receive my order from 5th June to 15th June which is totally unacceptable.</p> <p>How can I forget that the last agent I spoke to, told me that I will receive an SMS on Friday which will give me an option to proceed with the order or cancel but they never sent it.</p> <p>Kindly assist with this matter.</p> <p> </p> <p>Thanking you,</p> <p>Nothemba Ketiwe</p> <p> ********** 56</p>