Avon Representative's Poor Service.

I am extremely disappointed with the service I received from one of the Avon representative. I placed an order in early October, which only arrived in November and it was incorrect. When I raised this, she insisted I accept the wrong items, which I declined, as I wanted what I originally ordered.

I was told the order would be corrected in November, but there was no communication thereafter. I had to follow up again in early December, only to be told that the perfumes I ordered were no longer on special and that I needed to choose alternatives, which I did.

In January 2026, after once again following up myself, I was informed that Avon had closed in December and that my order was never placed. I was then told to place yet another new order. At this point, I requested a refund due to the prolonged delays and poor service, but instead of assistance, I was met with attitude and told refunds were not an option.

This entire experience was frustrating, unprofessional, and exhausting. Poor communication and lack of accountability made this a very disappointing experience