Avon refund poor service

<p>I am a Avon sales leader and made an order late November 2016, when my order returned there were some items that a customer no longer wanted worth R334.42 and when I tried to return the items in December 2016 I was told by my business leader that Avon was closed and returns can only be made in January 2017, of which I did in January 2017. My problem with Avon is that they have been calling me since January saying that I am owing Avon R 149.36 and I actually don't because they owe me R185.06. When I returned the products I was told by my business leader that she does not have a zone manager and will only be able to return the products in February 2017 of which that is not my problem, it has nothing to do with me. It is Avon's responsibility to ensure that business including the return of products runs smoothly. today I was called and being told that this will affect my credit score, of which it does not make sense to me since I even sent them evidence (return slip) in January 2017 that I have returned the goods and their worth. Avon service is very poor and unprofessional. So Avon please do your job and provide me with my refund on my account.</p> <p> </p>