Avon - Poor service and no urgency

Item: Avon Justine
Rating: 1
Author: Joelene J

I have sent an email weeks ago to Cheryl asking for a paid up letter and just got a reply that my payment was allocated. I have been sending emails daily since then asking for the ITC to be updated and for the paid up letter but havent reveived any other response. I really need this to be cleared and yet no one seems to be bothered to assist me.

Helpful (0)

Replies (3)

Avon Justine's replyOfficial

03 Oct 2019, 10:57

Good day Joelene,

Kindly note, that your query is in progress.

Further correspondence with further information has been sent to you via email.

Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent

Avon Justine's reply03 Oct 2019, 10:57

Official

Joelene J's updateReviewer Update

04 Oct 2019, 18:49

This sounded so promising and i was called and told i will receive the paid up letter COB yesterday.... Nothing yet.

Joelene J's update04 Oct 2019, 18:49

Reviewer Update

This sounded so promising and i was called and told i will receive the paid up letter COB yesterday.... Nothing yet.

Avon Justine's replyOfficial

19 Nov 2019, 12:47

Good day Joelene,

Kindly note, that your query is closed.

Further correspondence with further information has been sent to you via email from Credit Control on 18/11/2019.

Yours in Beauty,
Angelica Sebeko
Segmented Service Agent

Avon Justine's reply19 Nov 2019, 12:47

Official