Avon Owes Me R500 And Is Ignoring Me

On 24 July 2026 I started notifying Avon Credit Control about a mistaken payment of R500 made to account ***.

Avon responded saying they "see R116.10 on their system" but have not paid me this amount, nor the remaining R383.90. Total owed: R500.

I have sent proof of payment and follow-up emails COUNTLESS TIMES to *** but have been completely ignored.

I sent a FINAL DEMAND email but still No response.

DEMAND: 1. Full statement of account for ***. Immediate payment/refund of the full R500 to my account number 3. Written confirmation of payment date

Avon is acknowledging the debt but refusing to pay and refusing to communicate.

If this is not resolved within 5 business days I will escalate to the National Consumer Commission and Small Claims Court.