1 reviews | Active since Jul 2016
AVON - NO SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>I am an Avon representative and each month I realise that I should just STOP. I receive noooooo service. I have sent numerous emails and also with the Team Leaders no response.</p> <p> </p> <p>Avon invoiced incorrectly on my order - and delivered extra products. I informed the team leaders and I have sent this products back. They said when I pay the invoice I just need to deduct the difference. I was rushed as I have a permanent job to pay the invoice so that the next orders can go out and I paid too much(not deducting the credit). It's been a while now and I still see no credit on my account. IT IS MY MONEY floating in the air somewhere. They have not given me anything on black and white??? The sales leader said to me that it can take a month. So then I thought if I haven't paid too much my orders would not have been released FOR A MONTH??? I asked her about it, NO RESPONSE. So I am obviously asking the right questions....</p> <p> </p> <p>Next order - I have placed 2 orders each at a seperate delivery address. Different dates. THEY THEN MERGED the orders. DELIVERY DISASTER and I was charged for a product that was not in the box now how long will this query take also???? There were products also short delivered due to out of stock - they said it will be sent with the next order. WHAT IF I DON'T WANT IT ANYMORE!!! I am not going to pay for it and have my account freezed because I am waiting for a credit.</p> <p> </p> <p>Avon seriously needs to do something about there admin and pickers!!!!!!! There is always an issue with an order. I don't have time for this anymore seriously. </p> <p> </p> <p>If you state an email address for a point of contact make sure the employees are trained!</p>
Thank you for bringing this query to our attention.
Due to multiple failed attempts at telephonic contact with yourself, your returns enquiry has been responded to via email.
We eagerly await your correspondence.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
Due to multiple failed attempts at telephonic contact with yourself, your returns enquiry has been responded to via email.
We eagerly await your correspondence.
Regards,
Avon Justine
