AVON MUST CONSIDER COLLECTION OF GOODS PLEASE

Hi i must say that i am highly frustrated with the couriers that Avon has been using to deliver products. I called the couriers yesterday to find out where my parcel is and i got told that i will receive my parcel today. Today has come and gone and i still have not received the parcel and yet i was nicely **** to when i called earlier that the driver was in my area. It would be nice for us to receive our goods on time as we cannot manage to keep customers waiting. You guys are up the road from my work place and i cant even collect. Terrible service hey totally. Your couriers are ***** and you can't even allow the people who make you rich come and collect stuff they have already paid for. This is so annoying.