LS
Lizwi S

1 reviews | Active since Jan 2019

08 Dec 2020, 17:05

AVON JUSTINE STOP HARASSING ME.

Hello Peter, I wrote you about this a few yes back, now it seems as if am back to square one, this really really upsets me, I use to be a saleswoman for AVON all was going well until they sent an incomplete order, I ordered a perfume for 419.00 which you got one for free, I never got even one, I tried calling my leader and she told me what to do coz she couldn't help me she was on a holiday. I did as she asked but unfortunately I was told that the form I filled was no longer used I had an old booked, so I must get a new one I tried everything Calling them coz my customer wanted his order since he was about to go on leave he wanted that perfume, I sometimes even asked my husband to call them everytime we called they told us what to do and we did as they asked and we'd go to Postnet and fax what they asked for, but they Always told us we did it wrong, everytime we went to Postnet they would really laugh and ask AVON again? My leader even came back from holiday still my matter wasn't solved she tried to solve it for me but they told her I took to long to complain, I was really disappointed and very upset and told them they must check their records coz since we got that box we complained from day one, they say everytime you call they record your calls but I asked them why they don't check the phone records they just didn't care they wanted me to pay 419.00 for the perfumes I never got ,I asked them who should pay for them coz me and my customer never got those perfume, they really didn't care. So I quit selling Avon and told them I will never pay for something I never got never. It's now 2020 December they're harassing me again about payment for perfumes I never got and now it's 740.00 that they say I should pay immediately , why should I pay for the perfumes they never sent to me. I stopped selling their Avon all because they didn't want to help me when they should have. Whoever packed my box then is the one that knows what happened to those perfumes, the must just just stop sending threatening messages to my phone, I never got their perfumes and will never pay for perfumes I never got.

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Replies (1)
Avon Justine
Avon Justine's reply09 Dec 2020, 11:32
Official
Dear Lizwi,

Thank you for contacting Avon Justine.

I sincerely apologise for the inconvenience caused.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Yours in Beauty,
Janine Dwayi