Avon - ***********!

Hi Avon! Your service is the absolute worst! In 2016 I made a payment bringing my account up to date! I made the mistake of using the incorrect account number as my reference. As soon as I realized what I had done I started contacting Avon and my team leader to rectify the matter. Anyway after being told it was rectified almost 4 years later I am contacted by Shapiro & Associates only to find out I am now listed on the ITC and have been handed over! Contacted my team leader and she sent me emails I haven’t seen before on this email the following representatives from Avon have seen my query: Carol Spoelstra Pride Marowdie Tshepiso Seleho Michell Kana

but it was obviously too much admin to rectify so it was probably just swept under the rug. Anyway so I send everything on to Shapiro & Associates TWICE, but still get SMS’s saying:

We note Dispute raised on Avon Acc ***.We await for you to forward proof thereof to fax ***/email ***. SSDA

So I phone them all today just to let them know I have emailed it to *** TWICE! The gentleman on the other side reply’s with oh that mail box if full........ nope I am not even joking - you cannot make this stuff up! So he then asks me for my email address and says he will email me so I can send him all the documentation. So I have just sent the POP and all email threads to ***

I want to believe that my conundrum will be resolved but I have no faith left in Avon and after hearing about the full mail box I have no faith in Shapiro either! I would just like to have my name cleared with the ITC!