Avon has to sort out its delivery services!

I placed an order at the end of January, which I waited for the entire month of February ,and never received. Okay, I get it, it was because someone had "apparently" received my order on my behalf and signed for it using my name. Consequently, I was told by avon to email them an affidavit stating that I never received the order, which I did. But, at the end, I had to cancel my order because the order was taking too long to get to me. I placed another order after that, at the end of February, but I was surprised that I was not getting my order even though I was sent a message confirming that I was supposed to receive my order. So, I called Avon and they told me that fast and furious does not deliver to pep stores (I am a patient human being aren't I? :( ). The consultant then said that I should renew my order and send it to my address instead. It was okay with me, I just wanted to receive my order. Just yesterday, I received a message saying that my order was on hold. I sent an email to say "hey avon, why was the next order added to the other one which was supposed to be canceled?", but their reply was something like " we told fast and furious to return your order...". Avon has failed me!