AVON HAS DONE IT ONCE AGAIN

its December and customers are yet again disappointed because deliveries have not been done. orders are being cancelled, because they are buying something else as alternative Xmas gift for their loved ones. Now tell me Avon, whenever you decide to bring the order? what do you expect me to do? go through your long, painful and a non free process of returning the goods to you right? the most annoying part is when you finally get through to customer service after holding on for so long, no one there seem to have solution to you problem, instead you get presented with more problems. I signed up with Avon, not fast and furious, I don't see why I have to run after them, I am your customer, you need to chase progress with them for us, not the customer doing all that.