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Phemelo M

1 reviews | Active since Nov 2009

12 Oct 2015, 01:58

Avon Has Cost Me A Lot

About a year or so ago I wrote a complaint on this site about how my billing/ account queries were not handled properly and Avon responded saying that everything was resolved. This is not true. After I submitted everything that I had to submit in order to clear my account of a faulty billing, I discovered now in September that Avon has taken my name to ITC when In fact my affairs are up to date. <br> Because of this faulty judgement placed against me by Avon I have missed out on opportunities to better my life, but the final straw for me was when I missed out on a great deal this past September, where Opel was offering an upgrade on one of their cars and I couldn't get this car due to this block. I then called ITC to get my report since my affairs are up to date with everyone and I was baffled. <br> Etienne Jacobs and his team did not do their job and clear me despite several emails and now I will be investigating my own legal action to get the car I wanted at the discount that I would have gotten had Avon not blocked me with their incompetence. I will be spreading the word as well. Avon Zone 1 is the most *********** group of people. They cost me big.

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Replies (1)
Avon Justine
Avon Justine's reply14 Oct 2015, 11:46
Official
Hello Girl07,

Thank you for bringing this query to our attention.

Kindly be informed that an attempt to contact you was unsuccessful and thus you have been responded to by email.

Please be advised that contact will resume at your request.

We await your kind co-operation in this regard.

Regards,
Avon Justine