BN
Bonokuhle Ntanzý

1 reviews | Active since Feb 2019

06 Sept 2021, 17:32

AVON ***** ACCOUNT and BREACH OF POPIA

I recently received an sms stating that I missed my payment for my alleged Avon account. Subsequently, i checked my monthly credit report and surprisingly I now have an account with Avon. I have never made contact or even showed slight interest on any of avons credit account. I never app**** for any Account with Avon, and how ridiculous of them to come out of no where and claim that I owe them and also that I have an account with them. Worse thing about this whole mess they created, is that their consultants are just useless. I spoke to different agents from their call centre and not even one was helpful, not to mention that they suggested that someone used my details, but when I asked how, THEIR RESPONSE IS THAT ALL IT TAKES TO OPEN AN ACCOUNT WITH THEM IS JUST AN ID NUMBER, JUST AN ID NUMBER AND A CREDIT ACCOUNT IS OPENED, WHAT MICKEYMOUSE BUSINESS IS THIS. I think I should let you know that I will be reporting AVON for breach of POPIA act and/or to the Credit Ombuds. Just know that I will taking this further than you think.

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Replies (1)
Avon Justine
Avon Justine's reply07 Sept 2021, 13:18
Official
Good Day Bonokuhle, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa