bB
bronwyn B
1 reviews | Active since Oct 2016
27 Dec 2023, 13:02
Avon didn't deliver my Christmas order as promised and didnt want to assist me in finding the parcel either
Avon didnt deliver my Christmas parcel after they promised that all orders placed before 20 December will be delivered before Christmas My.order was placed 14 Dec, I paid the same day and my parcel has been laying in the Fastway Pretoria East Bay aonce 7am on 21 December No1 can assist me, and Avon says its out of their hands. Poor poor service, I always have to wait for my orders to be delivered, it lays in the bays for days before being delivered.
Helpful (0)
Replies (1)0
Replies (1)
Avon Justine's replyOfficial
04 Jan 2024, 15:03Dear Bronwyn,
I'm sorry to see that did not receive your Christmas order in time. I will surely reach out to Fastway to understand the reason for the delay.
Can you kindly confirm if my records are correct, and that you received your order on the 27th of December?
I'd like to send you something to apologise for the disappointing experience you had with this order, and will reach out to you on your email address provided.
Regards,
Yolandi
I'm sorry to see that did not receive your Christmas order in time. I will surely reach out to Fastway to understand the reason for the delay.
Can you kindly confirm if my records are correct, and that you received your order on the 27th of December?
I'd like to send you something to apologise for the disappointing experience you had with this order, and will reach out to you on your email address provided.
Regards,
Yolandi
Avon Justine's reply04 Jan 2024, 15:03
Official
Dear Bronwyn,
I'm sorry to see that did not receive your Christmas order in time. I will surely reach out to Fastway to understand the reason for the delay.
Can you kindly confirm if my records are correct, and that you received your order on the 27th of December?
I'd like to send you something to apologise for the disappointing experience you had with this order, and will reach out to you on your email address provided.
Regards,
Yolandi
I'm sorry to see that did not receive your Christmas order in time. I will surely reach out to Fastway to understand the reason for the delay.
Can you kindly confirm if my records are correct, and that you received your order on the 27th of December?
I'd like to send you something to apologise for the disappointing experience you had with this order, and will reach out to you on your email address provided.
Regards,
Yolandi