MC
Maria C

1 reviews | Active since Feb 2016

11 Nov 2019, 13:21

AVON CREDIT CONTROL DEPARTMENT

not even worth one star! I was an Avon Rep for more than 6 years. ACCOUNT NO *** I got cancer in 2018 and could not carry on selling AVON. My account was paid up in full, early this year I received a phone call from ITC stating that Avon handed my account over for collection what a SHOCK ! I contacted them and they claimed that I still owed R2000 . I have paid that off in monthly payments due to high medical bills I could not pay it in full. I received confirmation that the account is paid in full from AVON but STILL I RECEIVE HARRASMENT PHONE CALLS FROM ITC STATING THAT THEY ARE GOING TO TAKE LEGAL ACTION FOR THE OUTSTANDING MONEY OWING TO AVON. I HAVE EMAILED PROOF OF PAYMENTS TO ITC NUMEROUS TIMES BUT STILL THEY PHONE STATING THAT AVON DID NOT UPDATE THE SYSTEM THEREFORE THEY CANNOT REMOVE MY NAME FROM ITC ! HO MANY TIMES DO I HAVE TO ASK AVON TO ASSIST ! PATHETHIC SERVICE FROM THE CREDIT CONTROL DEPARTMENT. EXTREMELY RUDE STAFF .

0
Replies (2)
Avon Justine
Avon Justine's reply11 Nov 2019, 13:44
Official
Good day Maria,

Kindly note, that your query is in progress.

Yours in Beauty, 
Angelica Sebeko
Segmented Service Agent 
 
Avon Justine
Avon Justine's reply12 Nov 2019, 11:45
Official
 Good day Maria,

Kindly note, that your query has been closed.

Further correspondence with additional feedback was sent to you via email.

Yours in Beauty, 
Angelica Sebeko
Segmented Service Agent