AVON CREDIT CONTROL A TOTAL NIGHTMARE. THEY HAVE NO IDEA HOW TO CREDIT CONTROL!!!!

I am currently a rep for Avon and my ordeal with this team is a nightmare!! Imagine we are trying to sell their brand only to find out that your name is being listed on credit Bureau because of an error caused by their Credit Team. I get a message from my rep-CANDICE Scorgie saying that my account is in arrears, rep**** back by saying "impossible" Her response back says contact the credit department, as if that is so easy when you do have a DAY-TIME JOB!!! She thereafter emailed the credit control department only after i told her that if this is not corrected, i am going to social Media!! I thereafter called the credit control on Friday-14 June 2019 spoke to a consultant by the name of Phumzile Moganedi who finally saw the light that there is an error on my account and that i donot owe Avon any money. In fact my account has been up to date as at 21 May 2019. I then requested that i require a letter stating that the error came from Avon and not from me, which she had issues with, apparently i had to now wait for their back-office to rectify. I blow my head off as this is not my issue!!! thereafter spoke to the manager Anna-Marie who convinced me that my name was not listed on Credit Bureau, which obviously was a lie as the last time i had paid my account a day late my name was already listed!! I requested a letter from her, which was emailed to me on Friday at 2:58pm. I log into my account this morning, only to find the nightmare glaring at me, UNSORTED!!!THESE PEOPLE HAVE JOKES!!!! I do the exact same job, it basically takes less than 2 minutes to rectify, if you know what you are doing that is!!! No-wonder why reps continue leaving the group!!! Avon please sort your act!!!!