Avon - Credit *****

On 11 Aug 2025 I found out I was listed on ITC for a Avon account I have absolutely no knowledge of. On 12 Aug 2025 I submitted all the documents that the Avon ***** department requested and I was promised feedback within 72 hours through their auto-reply system. It's been more than 72 hours and still no feedback received. I tried calling their switchboard and they are pretty much useless - they claim they cannot transfer or put me into contact with anyone in their ***** department. What nonsense is this in 2025??? My matter is still pending due to their useless/inaccessible channels.

After reading a few reviews on Avon, I found that this very incident has happened quite a number of times. Clearly Avon knows exactly how this ***** is being committed. I refuse to believe that these are isolated incidents as the modus operandi seems to be the same. Avon is clearly damaging the reputation and credit scores of unsuspecting South Africans and getting away with this scott-free.