1 reviews | Active since Nov 2013
AVON CONTACT CENTRE WILL MAKE THEM LOSE REPRESENTATIVES!!!!!!!!!!!!
I have being an Avon representative since July 2018 and I have made more than R22000 of sales for this company, however when I require help and contact the contact centre I get limited assistance and major attitude.
Today I called in to track my latest invoice number and I was put through to a consultant who didn't listen to understand me but listened to reply, when I asked to speak to higher management or a supervisor I was told that I will get the same answer and I had to insist to be put through to someone else. He then did not put me on hold and I heard him saying "I do not know what is wrong with this mama on this line", he then puts me on hold for a long time until my airtime runs out. No one has called me back to try and assist and this is not the first time I have received such service.
I will be cancelling my Avon account as soon as possible and I WOULD NOT RECOMMEND ANYONE JOIN THIS BRAND AS YOU MAKE THOUSANDS OF RANDS FOR THEM HOWEVER THE SERVICE IS PATHETIC!!!!!!!!!!
Dear Shaista,
Thank you for contacting Avon Justine.
As per our telephonic conversation.
Kindly note, that your query has been resolved.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Dear Shaista,
Thank you for contacting Avon Justine.
As per our telephonic conversation.
Kindly note, that your query has been resolved.
Yours in Beauty,
Vernique Belily
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
