Avon bad service.

During January Issue 2021, I orded my facial treatment Anew Platinum. Any 2 for R349.00. My order for night cream and eye cream. Received the order, I was charged the normal price because eye cream not part of the special. Please indicate on the page because I can't see any notification saying excluding the eye cream. So false advertising, and again the same special for Feb 2021 on page 145. Why did a manager at Avon not contacted by lady to advise me. No you just change my order without any notification. Then last week I phoned customer care, and they promised me to phone after 24 hours. Almost a week and no reply back from anybody. Bad bad service all the way