1 reviews | Active since Oct 2021
Avon - Bad service
I am an Avon representative for more than 2 years now. In June 2021 I placed an order for samples valued at R55, I was charged on my invoice for the samples however it was not in my box, I queried this and had to pay the amount of R55 even though I had not received the items, the reason for paying for the items is Avon holding new orders due to unpaid balances. I only received my samples late August. When I received my samples I was then charged again for the same samples. My account was credited for R5,50 leaving a balance of R49 ,50 that needed to be credited as I have already paid for these samples in June.
I have made countless number of phone calls, messages to avon sales leaders and area leaders (who could not assist me), I have even e-mailed so many times for assistance yet Avon just didn't give a damn. I do not even receive responses to my e-mails, when they do respond they just request the same old docs like they are attending to the matter when they are not. In total now I have paid R104,50 for 10 samples. They do not care because it is not their money. Further to this. I place orders and receive many incorrect items.
Don't become an avon representative if you do not have the power to fight inefficient people.
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Mohale Mosatiwa
Thank you for contacting Avon Justine.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Mohale Mosatiwa
