MN
Melissa N

1 reviews | Active since Oct 2021

12 Oct 2021, 12:52

Avon - Bad service

I am an Avon representative for more than 2 years now. In June 2021 I placed an order for samples valued at R55, I was charged on my invoice for the samples however it was not in my box, I queried this and had to pay the amount of R55 even though I had not received the items, the reason for paying for the items is Avon holding new orders due to unpaid balances. I only received my samples late August. When I received my samples I was then charged again for the same samples. My account was credited for R5,50 leaving a balance of R49 ,50 that needed to be credited as I have already paid for these samples in June.

I have made countless number of phone calls, messages to avon sales leaders and area leaders (who could not assist me), I have even e-mailed so many times for assistance yet Avon just didn't give a damn. I do not even receive responses to my e-mails, when they do respond they just request the same old docs like they are attending to the matter when they are not. In total now I have paid R104,50 for 10 samples. They do not care because it is not their money. Further to this. I place orders and receive many incorrect items.

Don't become an avon representative if you do not have the power to fight inefficient people.

0
Replies (1)
Avon Justine
Avon Justine's reply12 Oct 2021, 16:04
Official
 Good Day Melissa, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa