Avon and their couriers just excuses Still waiting for my PAID order for a month already

I'm a Avon Representative, and i hate to do this, but for the second time my Avon order have gone missing and had PAID the order in full and has still not yet received the order.

I placed an order in march 2019 and only one box got delivered, and the courier guy said that the other boxes will come next day. After 3 days I phoned Avon and they tell me sorry they don't know where the boxes is, and will look into it. And guess what no one got back to me, I had to phone everyday since then to ask them when I will be receiving the rest of my Avon products, every time they have a diffident excuse. I even phoned fast and furious couriers they could not help me, also many excuses.

In the meantime I'm losing my clients to other Representative, for they think its my fold that they are not getting their products. I really need the extra income in a month, now because of Avon I need to make other plans getting bills paid.

I even ask my my Avon sales leader to help me solve this problem ,her reply just was "sorry she can't do anything, we can just hope that Avon will send me the boxes soon". I mean is it not her work to try help me solve the problem, do all the calls and try and solve this for me, no I have to do it myself, She don't care to much so i have to do her work for her while she gets the benefits.

I spend almost R500 of airtime already, so basically their goes my commission for this order as well.

I'm furious with Avon.