Avon

I placed a order with Avon for over R3000, my sales leader Daleen told me the order was placed, 3days after I got a SMS that order was on hold and that I had to pay first, so I paid, 2 days later I received a call from sales manager Ann-Mariel that there was no stock for the order I placed, so I asked her to please refund my client then, she then went off on me and told me that I should refund my client with my own money and that it's not her problem, I refund my client then with my own money and sent all my details to credit control so I could get my money refunded, I've been waiting for over a month now, no refund.