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antholique L

1 reviews | Active since Jun 2017

20 Jun 2017, 18:35

avon

<p>I sold avon last year, then after owing them for a while, I paid up the account and refrained from using the using. this year in January I recieved an sms saying that an order will be delivered to me and i was stunned because I didnt order anything and indeed an order arrived which I sent back with the driver. I later on discovered that the order was paid for by someone else. When I contacted avon, they told me the datails of this person, I then requested for the account to be closed. A few months later the same thing happened only this time around the person didnt pay the account and I am now listed. I have sent the requested documents to avon however they havent yet done anything or even contacted me, all I recieve from them is sms requesting payment.</p>

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Replies (2)
Avon Justine
Avon Justine's reply21 Jun 2017, 10:50
Official

Dear Antholique,

Thank you for contacting the Avon Justine Queries Team.

*****

As per our telephonic conversation.

I have sent an email to our IT Team to confirm who has been placing the order on your account.

There is no confirmation of your affidavit received, please do send the affidavit to me.

Once the affidavit has been received further investigations will be done and your account will be closed upon your request.

Yours in Beauty,

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply18 Jul 2017, 16:06
Official

Dear Antholique,

Thank you for contacting the Avon Justine Queries Team.

*****

As per our telephonic conversation.

Your query has been resolved.

I have also sent you the reference number as requested.

For any queries you can also contact us on:

  • ***
  • ***

Yours in Beauty,

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***