HM
Hlobile M

1 reviews | Active since Sept 2022

17 Sept 2022, 10:11

Avon

I am extremely disappointed with Avon, I opened my account with them last year, but this year when I had to place orders I found a balance of R2524.00 that i did not know about. I contacted them they said I need to do an affidavit. I did that nothing happened they handed me over to their legal representative.

I contacted Avon since no help, I have been sending endless email to their ***** department but I get no reply.

My credit score has been badly affected.

0
Replies (2)
Avon Justine
Avon Justine's reply19 Sept 2022, 08:48
Official
Good day Hlobile,  

Thank you for contacting Avon Justine,

Please note that your query is escalated for assistance.

Once feedback is received, I will advise accordingly.

Kindly accept our sincere apologies for any inconvenience caused. 

Regards 
Dimakatso Mo***eng         
HM
Hlobile M's update12 Apr 2023, 14:08
Reviewer Update
Good Day

Since my last complain 17 Sep 2022, 10:11.

I received feedback from Avon ( Dimakatso) But until today the query has not been resolved.

I followed up many times as well, a gentlemen call Mohale would promise to resolve the issue but still nothing.

A year has passed but Avon has failed dismally to unblock my account.

Poor service received.