kM
katlego M

1 reviews | Active since Oct 2014

23 Aug 2018, 20:23

Another Avon Justine ********** account

Last year i discovered that someone used my details to open an Avon account then i called but to no avail i decided to place a complaint on hellopeter then that is when I got help. The account was removed from my record and all was good. Today i received my credit record and to my SURPRISE I SEE ANOTHER ACCOUNT OPENED FOR AVON AND JUSTINE. I AM REALLY ANGRY AS I HAVE REPORTED THIS BEFORE AND INSTEAD OF AVON TAKING THINGS SERIOUSLY THIS HAS TO HAPPEN AGAIN.LIKE I AM BUSY SORTING OUT MY RECORD SO THAT I CAN PURCHASE A HOUSE AND NOW THIS HAPPENS. CAN SOMEONE PLEASE REMOVE THAT NONSENSE AND I WILL NOT SENT ANY DOCUMENTATION CAUSE THIS IS A WASTE OF MY TIME AND MONEY TO GO MAKE ID COPIES AND SCAN ALL THE DOCUMENTS WHEREBY I NEED TO PAY MONEY FOR SUCH INCOMPETENCE OF AVON NOT DOING PROPER CHECKS OR EVEN CONTACTING ME. I AM REALLY ANGRY!!!!!!!!

0
Replies (3)
Avon Justine
Avon Justine's reply24 Aug 2018, 08:28
Official

Good day Katlego,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

We tried to contact you on 24.08.2018 at 08:22am but to no avail.

An email has been sent to the provided email address. Your response will be highly appreciated for urgent resolution of your query.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone: ***

Avon Justine
Avon Justine's reply27 Aug 2018, 08:32
Official

Good day Katlego,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

Kindly note, that your query is in progress.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply28 Sept 2018, 08:59
Official

Dear Katlego,

Thank you for contacting Avon Justine.

As per our telephonic conversation.


Kindly note, that your query has been resolved.

Yours in Beauty,

Vernique Belily

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***