MR
Melissa R

1 reviews | Active since Jul 2013

08 Sept 2015, 13:13

Always out of stock yet still advertising product!

I phoned Avon/Justine's head office to complain and just got told sorry theres no manager I can speak to and I should just send me complaint to [Email Removed] It has been 2 weeks now and still no response!<br> <br> Below is the complaint I sent: <br> <br> I have ordered the Glimmersticks Brow Definer via 2 separate agents for over 3 months now and every time you guys place the product in the brochure then we order, it states \In stock"and then a few days before delivery it changes to \""Out of Stock\"". This has happened for the past 3 months and is totally unacceptable!<br> <br> I understand that you might have been out of stock the first month but not for 3 consecutive months.<br> <br> This is propaganda!! As you keep placing the product in the brochure yet you don't have the product!!<br> <br> And now I believe that after battling for this product and ordering it for R99"

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Replies (1)
Avon Justine
Avon Justine's reply13 Jun 2017, 08:03
Official

Dear Client,

We sincerely apologise for the delayed response as we have experienced technical difficulties on our end with the Hello Peter site.

We now have a dedicated team to deal with all reviews posted on the site and will ensure that all reviews are responded to within 24 - 48 working hours.

Should you have any Avon Justine concerns, please feel free to contact us on the below.

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Yours in Beauty,

Avon Justine Hello Peter Team