CvdB
Chante van den Berg

1 reviews | Active since Jul 2016

26 Jul 2018, 15:49

ALWAYS NO STOCK!!

I am a Justine consultant and hope that maybe Ill get an answer through posting on Hello Peter.. Its been a few orders now and everytime I get my order there is something not in stock and I can only get that item with my next order's delivery which can sometime take a whole month as I need to place an order of an certain amount before they deliver.. I still havent received some of my items of JUNE's ORDER... we are now almost in August. This is such bad service from Justine which is frustrating for me and it makes me look bad to my customers resulting in them not ordering from me again..

Is there nothing that can be done to speed up the process of delivery of no stock items..?? I am dependent on the money I get from Justine even if its not much and now you guys are making this so difficult for everyone..

Please start making a plan for beter service...

0
Replies (2)
Avon Justine
Avon Justine's reply26 Jul 2018, 16:56
Official

Good day Chante,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

We tried contacting you on 26.07.2018 at 16:54am but to no avail.

An email has been sent to the provided email address, your response will be highly appreciated for urgent resolution of your query.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply06 Aug 2018, 08:54
Official

Dear Chante,

Thank you for contacting Avon Justine.

As per our telephonic conversation.

Kindly note, that your query has been resolved.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***