NP
Nadia P

1 reviews | Active since Oct 2011

02 Dec 2015, 07:21

ALWAYS HAVE SPECIALS BUT NEVER HAVE STOCK

Avon is running a special on earrings as well as on every R150 you spend, you get an eyeliner @ R25.90. So ordered a lot of earrings for Christmas gifts as well as a lot of other products for Christmas gifts so that I could get my eyeliner @ R25.90. My Avon representative placed the order on the 1st of December (as soon as orders opened) when all the specials started. Needless to say they have NOTHING in stock. Not 1 eyeliner in black and not one pair of earrings. Now, I ordered a lot of stuff so that I could get the eyeliner special, ALL FOR NOTHING!!!!! I could have done my Christmas shopping elsewhere! YOU CAN NOT RUN A SPECIAL AND NOT HAVE STOCK ON THE FIRST DAY OF THE SPECIAL!!! FALSE ADVERTISING!!! Someone should sue them!!! And this is NOT THE FIRST TIME they don't have stock of specials that they are running!!!

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Replies (1)
Avon Justine
Avon Justine's reply02 Dec 2015, 13:06
Official
Hello nartjie2001,

Thank you for bringing this query to our attention.

Avon Justine would like to extend sincere apologies for your unfortunate encounter with unfulfilled stock.

As per our telephonic conversation,we eagerly await to improve your experience based on your decision with the provided options in this regard.

Kindly be informed that your support and feedback is of value and we trust that continued, positive customer relations can be restored.

Regards,
Avon Justine