Administration incompetence by Avon Justine

Don't become a representative for Avon or Justine. I am trying for months to sort out my account. A box went missing i received it 2 months later. To top it off, something was missing from the box. Now i am being charged late payment monthly, i was charged for brochures that were outdated and a lipstick i never received. I have phoned the call centre. My manager has sent countless emails. She has also referred to her manager. Now i am being threatened that my name will be listed for money i don't actually owe.